JOB OPENINGS
Join our passionate team at the Charlottesville-Albemarle SPCA and make a difference in the lives of animals and the community. Explore current job openings and apply today to become part of our mission to provide compassionate care and forever homes!
Pet Retention Service Coordinator
Full-time
View Full Job Description
Send a resume and cover letter to careers@caspca.org
The Pet Retention Services Coordinator serves as the primary point of contact for pet owners seeking surrender assistance and works proactively to keep pets safely in their homes whenever possible. This position provides compassionate case management, assesses barriers contributing to potential pet surrender, and develops individualized support plans by connecting owners with internal programs and community resources. This role requires strong problem-solving skills, empathy, creativity, and the ability to manage multiple priorities while delivering exceptional customer service and advancing the organization's mission of keeping pets and families together whenever safely possible.
DISCOVER THE BENEFITS
At the SPCA, we believe that our employees are essential to our mission, and we are committed to providing a comprehensive benefits package that supports your well-being and professional growth. Here are some of the key benefits we offer:
- Health and Wellness: Enjoy company-paid medical and dental insurance for employees, ensuring you have access to essential healthcare services. We also offer vision, life insurance, and short-term and long-term disability coverage to enhance your peace of mind.
- Financial Security: We provide 401k matching to help you save for your future, along with additional benefits like accident and hospital indemnity insurance.
- Professional Growth: We support your career development with tuition reimbursement and opportunities for professional development, empowering you to expand your skills and advance in your career.
Joining the SPCA means becoming part of a dedicated team that values your contributions and invests in your success. Together, we can make a difference!



